Help Center

Enjoy Free Shipping on Prepaid Orders! For COD orders, a flat shipping fee of ₹49 applies across India.

Orders are typically delivered within 3–7 business days, depending on your location.

Please call +91-95166 56907 or email cosmeticsdunamiss@gmail.com within 2 days of delivery. Claims after this period will not be accepted.

We accept credit/debit cards, net banking, and mobile wallets.

Yes, we use secure payment gateways and encryption to ensure your payment is safe.

We accept credit/debit cards, net banking, and mobile wallets.

No, due to hygiene reasons, opened or damaged products cannot be returned or exchanged.

Contact us within 24 hours at +91-81091 21254 or dunamisscosmetics@gmail.com. We will arrange for an exchange.

Provide a mandatory unboxing video within 48 hours of delivery. Once accepted, the exchange will be processed within 7–21 business days.

Yes, within 7 days of delivery. However, all products once purchased are non-refundable.

It represents our commitment to care — for your skin and for the planet.

To create kind beauty that empowers self-love and supports the skin barrier and the environment.

By using nature’s finest ingredients and promoting conscious consumption.

We show heart in every step — from ingredients to packaging — and always prioritize well-being.