Shipping & Delivery

Fast. Safe. Always with care. ✨
Because your glow deserves a seamless journey.

Ordering Policy
Please ensure your shipping address and contact details are accurate before placing your order.
Orders are intended for personal use only.
All orders are subject to product availability and order confirmation.
Prices, offers, and product availability may change without prior notice.
Once your order is confirmed, we'll prepare it with care and dispatch it as quickly as possible.
Need to make changes? Contact us before your order is dispatched, and we'll do our best to assist you.

Shipping Charges
Prepaid Orders: Enjoy FREE Shipping, a Free Gift with every prepaid order, and receive an exclusive complimentary Dunamiss Tote Bag on orders above ₹1,199. 🎁
Cash on Delivery (COD): A ₹49 convenience fee applies to help cover shipping and handling costs.

Delivery Timeline
Orders are typically dispatched within 24–48 hours.
Most deliveries arrive within 3–7 business days, depending on your location.
During sale events, festive seasons, or unforeseen circumstances, deliveries may take up to 15 business days.

Upon Delivery
Please inspect your package before accepting it.
If your package appears damaged, tampered with, or opened, kindly refuse delivery and contact our support team immediately.
We'll investigate the issue and arrange a replacement or resolution wherever applicable.

Reporting Delivery Issues
Please report any delivery-related concerns within 48 hours of receiving your order.
Early reporting helps us investigate and resolve your request as quickly as possible.
Invoice Information

Every order includes a GST-compliant invoice in accordance with applicable Indian tax regulations.

Need Help?

We're always here for you. 💌

Email: care@dunamiss.in
Phone: +91 95166 56907
Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM

Luxury skincare. Reliable delivery. The Dunamiss Promise.