Dunamiss Care

Shipping & Delivery

Fast. Safe. Always with care.
Because your glow deserves a seamless journey from our hands to yours.

Fast Dispatch Usually within 24–48 hours
Safe & Secure Carefully packed with love
Reliable Delivery Track your order every step
01

Ordering Policy

A few things to keep in mind before placing your order.

  • Please ensure your shipping address and contact details are accurate before placing your order.
  • Orders are intended for personal use only.
  • All orders are subject to product availability and order confirmation.
  • Prices, offers, and product availability may change without prior notice.
  • Once your order is confirmed, we'll prepare it with care and dispatch it as quickly as possible.
  • Need to make changes? Contact us before your order is dispatched, and we'll do our best to assist you.
02

Shipping Charges

Choose the option that works best for you.

Cash on Delivery

₹49 convenience fee

A ₹49 convenience fee applies to COD orders to help cover shipping and handling costs.

03

Delivery Timeline

Here's what happens after you place your order.

Order Confirmed Your order is received and prepared.
Dispatched Usually within 24–48 hours.
Delivered Most orders arrive within 3–7 business days.
Please note: During sale events, festive seasons, or unforeseen circumstances, deliveries may take up to 15 business days.
04

Upon Delivery

A quick check helps us protect your order.

Inspect your package before accepting it.

If your package appears damaged, tampered with, or opened, kindly refuse delivery and contact our support team immediately. We'll investigate the issue and arrange a replacement or resolution wherever applicable.

05

Reporting Delivery Issues

We're here to help resolve delivery concerns quickly.

Report within 48 hours

Please report any delivery-related concerns within 48 hours of receiving your order. Early reporting helps us investigate and resolve your request as quickly as possible.

06

Invoice Information

Transparent billing with every order.

GST-Compliant Invoice Every order includes a GST-compliant invoice in accordance with applicable Indian tax regulations.

Need Help?

We're always here for you. 💌 Reach out to our support team and we'll be happy to assist.

care@dunamiss.in +91 95166 56907 Mon – Sat · 10 AM – 6 PM