Terms & Conditions
Simple. Transparent. Designed with you in mind. ✨
Because great skincare deserves an even better experience.
General Terms
The essentials of using the Dunamiss website.
- By using the Dunamiss website, you agree to these Terms & Conditions.
- Please ensure all information provided is accurate and up to date.
- Product availability, pricing, offers, and policies may change without prior notice.
- Any misuse, fraudulent activity, or abuse of our platform may result in order cancellation or account restrictions.
Orders & Payments
Everything you need to know about placing an order.
Payment
Payments must be made using valid and authorized payment methods.
Order Confirmation
All orders are subject to product availability and confirmation.
Once an order is dispatched, modifications or cancellations may no longer be possible. Dunamiss reserves the right to cancel orders in case of pricing errors, stock issues, or suspected fraudulent activity.
Shipping & Delivery
Your order's journey from us to you.
- Delivery timelines are estimated and may vary based on your location.
- You'll receive tracking details via SMS and email once your order is shipped.
- While we work with trusted delivery partners, delays caused by unforeseen circumstances are beyond our control.
- Please ensure that your shipping address and contact information are accurate before placing your order.
Returns & Refunds
Our approach to returns, exchanges, and refunds.
Returns
Return and exchange requests must be submitted within the eligible return period and according to the applicable return policy.
Quality Verification
Products must be unused, unopened, and returned in their original packaging. Refunds, where applicable, are processed after successful quality verification.
Certain products may not be eligible for return or exchange due to hygiene and safety reasons.
Privacy & Data Protection
Your information deserves the same care as your skin.
Your privacy matters to us.
We keep your personal information safe, secure, and confidential. Your data is used only to process orders, improve your experience, and provide customer support. We never sell or share your personal information with unauthorized third parties.
Policy Updates
Staying transparent as Dunamiss grows.
- We may update these Terms & Conditions from time to time.
- Continued use of our website means you agree to the latest version.
- We recommend reviewing this page periodically to stay informed.
Need Help?
Our Glow Experts are always here for you. 💌 If you have questions about our terms or policies, we're happy to help.