Terms & Conditions

Simple. Transparent. Designed with you in mind. ✨
Because great skincare deserves an even better experience.

General Terms

By using the Dunamiss website, you agree to these Terms & Conditions.
Please ensure all information provided is accurate and up to date.
Product availability, pricing, offers, and policies may change without prior notice.
Any misuse, fraudulent activity, or abuse of our platform may result in order cancellation or account restrictions.
Orders & Payments
All orders are subject to product availability and confirmation.
Payments must be made using valid and authorized payment methods.
Once an order is dispatched, modifications or cancellations may no longer be possible.
Dunamiss reserves the right to cancel orders in case of pricing errors, stock issues, or suspected fraudulent activity.

Shipping & Delivery

Delivery timelines are estimated and may vary based on your location.
You'll receive tracking details via SMS and email once your order is shipped.
While we work with trusted delivery partners, delays caused by unforeseen circumstances are beyond our control.

Returns & Refunds

Return and exchange requests must be submitted within the eligible return period.
Products must be unused, unopened, and returned in their original packaging.
Refunds, where applicable, are processed after successful quality verification.
Certain products may not be eligible for return or exchange due to hygiene and safety reasons.

Privacy & Data Protection

Your privacy matters to us.
We keep your personal information safe, secure, and confidential.
Your data is used only to process orders, improve your experience, and provide customer support.
We never sell or share your personal information with unauthorized third parties.

Policy Updates

We may update these Terms & Conditions from time to time.
Continued use of our website means you agree to the latest version.
We recommend reviewing this page periodically to stay informed.

Need Help?

Our Glow Experts are always here for you. 💌

Email: care@dunamiss.in
Phone: +91 95166 56907
Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM

Transparency you can trust. Luxury you'll love. That's the Dunamiss Promise.